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Tool sites—the good, the bad, and the ugly - Printable Version

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RE: Tool sites—the good, the bad, and the ugly - MiscellaneousDave - 06-01-2020

(06-01-2020, 02:37 PM)PJ Wrote:
(06-01-2020, 01:16 PM)MiscellaneousDave Wrote: The "Factory Blemished" Ridgid tools from Direct Tools Factory Outlet come with a Lifetime warranty if registered.  Smile

I have heard a lot of complaints about the Ridgid LSA but I don't have any Ridgid tools so I have never had any experience with it.

I am not sure if people just aren't registering the tools or what the deal is but whenever I would mention the LSA in a video I would get bombarded with complaints about it.

I have utilized the LSA twice (both for fans) and it was flawless.

The biggest problem (HUGE) that I have is the fact that I have to nag them to get them to update their records to reflect the LSA.  EACH AND EVERY TIME.  I literally only had them do it themselves once.  Every other time I had to intervene, and I have quite a few things registered with them.


RE: Tool sites—the good, the bad, and the ugly - Orion1876 - 06-01-2020

(06-01-2020, 02:40 PM)MiscellaneousDave Wrote:
(06-01-2020, 02:37 PM)PJ Wrote:
(06-01-2020, 01:16 PM)MiscellaneousDave Wrote: The "Factory Blemished" Ridgid tools from Direct Tools Factory Outlet come with a Lifetime warranty if registered.  Smile

I have heard a lot of complaints about the Ridgid LSA but I don't have any Ridgid tools so I have never had any experience with it.

I am not sure if people just aren't registering the tools or what the deal is but whenever I would mention the LSA in a video I would get bombarded with complaints about it.

I have utilized the LSA twice (both for fans) and it was flawless.

The biggest problem (HUGE) that I have is the fact that I have to nag them to get them to update their records to reflect the LSA.  EACH AND EVERY TIME.  I literally only had them do it themselves once.  Every other time I had to intervene, and I have quite a few things registered with them.


Warranties are always an issue with a lot of brands.   Always have to wonder how much you can trust them.


RE: Tool sites—the good, the bad, and the ugly - MiscellaneousDave - 06-01-2020

(06-01-2020, 03:15 PM)Orion1876 Wrote:
(06-01-2020, 02:40 PM)MiscellaneousDave Wrote:
(06-01-2020, 02:37 PM)PJ Wrote:
(06-01-2020, 01:16 PM)MiscellaneousDave Wrote: The "Factory Blemished" Ridgid tools from Direct Tools Factory Outlet come with a Lifetime warranty if registered.  Smile

I have heard a lot of complaints about the Ridgid LSA but I don't have any Ridgid tools so I have never had any experience with it.

I am not sure if people just aren't registering the tools or what the deal is but whenever I would mention the LSA in a video I would get bombarded with complaints about it.

I have utilized the LSA twice (both for fans) and it was flawless.

The biggest problem (HUGE) that I have is the fact that I have to nag them to get them to update their records to reflect the LSA.  EACH AND EVERY TIME.  I literally only had them do it themselves once.  Every other time I had to intervene, and I have quite a few things registered with them.


Warranties are always an issue with a lot of brands.   Always have to wonder how much you can trust them.

I actually need to put another warranty claim in on my fan from this weekend.  I will do that tonight and report back.


RE: Tool sites—the good, the bad, and the ugly - Orion1876 - 06-01-2020

(06-01-2020, 03:41 PM)MiscellaneousDave Wrote:
(06-01-2020, 03:15 PM)Orion1876 Wrote:
(06-01-2020, 02:40 PM)MiscellaneousDave Wrote:
(06-01-2020, 02:37 PM)PJ Wrote:
(06-01-2020, 01:16 PM)MiscellaneousDave Wrote: The "Factory Blemished" Ridgid tools from Direct Tools Factory Outlet come with a Lifetime warranty if registered.  Smile

I have heard a lot of complaints about the Ridgid LSA but I don't have any Ridgid tools so I have never had any experience with it.

I am not sure if people just aren't registering the tools or what the deal is but whenever I would mention the LSA in a video I would get bombarded with complaints about it.

I have utilized the LSA twice (both for fans) and it was flawless.

The biggest problem (HUGE) that I have is the fact that I have to nag them to get them to update their records to reflect the LSA.  EACH AND EVERY TIME.  I literally only had them do it themselves once.  Every other time I had to intervene, and I have quite a few things registered with them.


Warranties are always an issue with a lot of brands.   Always have to wonder how much you can trust them.

I actually need to put another warranty claim in on my fan from this weekend.  I will do that tonight and report back.


Oh no.  Its a sad day when you have to warranty a tool.


RE: Tool sites—the good, the bad, and the ugly - MiscellaneousDave - 06-01-2020

(06-01-2020, 03:45 PM)Orion1876 Wrote:
(06-01-2020, 03:41 PM)MiscellaneousDave Wrote:
(06-01-2020, 03:15 PM)Orion1876 Wrote:
(06-01-2020, 02:40 PM)MiscellaneousDave Wrote:
(06-01-2020, 02:37 PM)PJ Wrote: I have heard a lot of complaints about the Ridgid LSA but I don't have any Ridgid tools so I have never had any experience with it.

I am not sure if people just aren't registering the tools or what the deal is but whenever I would mention the LSA in a video I would get bombarded with complaints about it.

I have utilized the LSA twice (both for fans) and it was flawless.

The biggest problem (HUGE) that I have is the fact that I have to nag them to get them to update their records to reflect the LSA.  EACH AND EVERY TIME.  I literally only had them do it themselves once.  Every other time I had to intervene, and I have quite a few things registered with them.


Warranties are always an issue with a lot of brands.   Always have to wonder how much you can trust them.

I actually need to put another warranty claim in on my fan from this weekend.  I will do that tonight and report back.


Oh no.  Its a sad day when you have to warranty a tool.
ehhh it is just the handle of the fan.  It is like a crappy rubber.  Second time it broke. Sad


RE: Tool sites—the good, the bad, and the ugly - Orion1876 - 06-01-2020

(06-01-2020, 03:48 PM)MiscellaneousDave Wrote:
(06-01-2020, 03:45 PM)Orion1876 Wrote:
(06-01-2020, 03:41 PM)MiscellaneousDave Wrote:
(06-01-2020, 03:15 PM)Orion1876 Wrote:
(06-01-2020, 02:40 PM)MiscellaneousDave Wrote: I have utilized the LSA twice (both for fans) and it was flawless.

The biggest problem (HUGE) that I have is the fact that I have to nag them to get them to update their records to reflect the LSA.  EACH AND EVERY TIME.  I literally only had them do it themselves once.  Every other time I had to intervene, and I have quite a few things registered with them.


Warranties are always an issue with a lot of brands.   Always have to wonder how much you can trust them.

I actually need to put another warranty claim in on my fan from this weekend.  I will do that tonight and report back.


Oh no.  Its a sad day when you have to warranty a tool.
ehhh it is just the handle of the fan.  It is like a crappy rubber.  Second time it broke. Sad

Oh I see.


RE: Tool sites—the good, the bad, and the ugly - MiscellaneousDave - 06-01-2020

(06-01-2020, 03:56 PM)Orion1876 Wrote:
(06-01-2020, 03:48 PM)MiscellaneousDave Wrote:
(06-01-2020, 03:45 PM)Orion1876 Wrote:
(06-01-2020, 03:41 PM)MiscellaneousDave Wrote:
(06-01-2020, 03:15 PM)Orion1876 Wrote: Warranties are always an issue with a lot of brands.   Always have to wonder how much you can trust them.

I actually need to put another warranty claim in on my fan from this weekend.  I will do that tonight and report back.


Oh no.  Its a sad day when you have to warranty a tool.
ehhh it is just the handle of the fan.  It is like a crappy rubber.  Second time it broke. Sad

Oh I see.
better than the motor or anything like that.


RE: Tool sites—the good, the bad, and the ugly - Orion1876 - 06-01-2020

(06-01-2020, 03:58 PM)MiscellaneousDave Wrote:
(06-01-2020, 03:56 PM)Orion1876 Wrote:
(06-01-2020, 03:48 PM)MiscellaneousDave Wrote:
(06-01-2020, 03:45 PM)Orion1876 Wrote:
(06-01-2020, 03:41 PM)MiscellaneousDave Wrote: I actually need to put another warranty claim in on my fan from this weekend.  I will do that tonight and report back.


Oh no.  Its a sad day when you have to warranty a tool.
ehhh it is just the handle of the fan.  It is like a crappy rubber.  Second time it broke. Sad

Oh I see.
better than the motor or anything like that.


True.... I can live with a bad handle.   A bad motor...  not so much.


RE: Tool sites—the good, the bad, and the ugly - MiscellaneousDave - 06-01-2020

(06-01-2020, 04:34 PM)Orion1876 Wrote:
(06-01-2020, 03:58 PM)MiscellaneousDave Wrote:
(06-01-2020, 03:56 PM)Orion1876 Wrote:
(06-01-2020, 03:48 PM)MiscellaneousDave Wrote:
(06-01-2020, 03:45 PM)Orion1876 Wrote: Oh no.  Its a sad day when you have to warranty a tool.
ehhh it is just the handle of the fan.  It is like a crappy rubber.  Second time it broke. Sad

Oh I see.
better than the motor or anything like that.


True.... I can live with a bad handle.   A bad motor...  not so much.
and because of the LSA I won't have to live with either. Smile