As retailers like Home Depot face rising theft, former CEO Bob Nardelli warns that it has become an “epidemic” that is “spreading faster than COVID.” Nardelli described the theft not only as theft, but also “smash and grab” with a sense of entitlement from the perpetrators. He emphasized the severe impact this type of crime has on the store, community, and associates.
In 2021, total losses from shrink, the term retailers use for theft and other inventory losses, rose to $94.5 billion…













