Harbor Freight Hand Tools Warranty
Hand tools sold by Harbor Freight are guaranteed to be “free from defects in material and workmanship for the life of the product”. This warranty only applies to the original purchaser of the product. Harbor Freight will replace any broken hand tools with the same item, if the same item is no longer available they will replace it with the most similar item available. If you need to take advantage of this warranty all you have to do is bring the broken tool into any Harbor Freight store.
Harbor Freight Limited 90 Day Warranty (Everything besides hand tools)
All products sold by Harbor Freight that are not considered to be a hand tool are covered by a limited 90 day warranty. The warranty starts on the purchase / order date. (Note the warranty does NOT start when you received the product if it is an online or phone order.) The warranty only covers the original purchaser of the item. Also it does NOT cover, “damage due directly or indirectly, to misuse, abuse, negligence or accidents, repairs or alterations outside our facilities, criminal activity, improper installation, normal wear and tear, or to lack of maintenance.”
If you would like to take advantage of the 90 day warranty you are responsible for returning the item to Harbor Freight either by taking it to a store or paying to have it shipped back to them. You will need the original purchase receipt or packing slip. Also “an explanation of the complaint must accompany the merchandise”. You will receive a refund or replacement only after Harbor Freight inspects the item and determines that it is defective.
Extended Service Protection (ESP)
An ESP can be purchased within 30 days of your original purchase. The ESP provides you with up to 2 years of coverage “that extends beyond the manufacturer’s warranty”. The process of returning an item with ESP is the same as products under the traditional warranty. Additionally, replacement plans for items purchased for $499.99 or less, the ESP “Protects your product from normal wear and tear, failure and product defects”.
Repair plans are offered for items purchased over $500. The repair plan covers functional parts and labor coverage, has no deductibles or hidden fees, has conveniently located service centers and a on-site repair option available with fee.
Things to consider about the Harbor Freight return policy
Here is more information regarding returns and warranties of Harbor Freight items.
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